Privacy Policy
Effective date: November 9, 2026
Doculisto, a dba of Cheyenne Strategies LLC ("Doculisto," "we," "us"), respects your privacy. This Privacy Policy explains what information we collect through doculisto.us and our services, how we use and share it, and the choices you have. By using our site or services, you agree to this Privacy Policy. It is available in English and Spanish.
1. Information we collect
- Order information you enter: your legal first, middle, and last name, your email, your notes, and the service or package you choose (for example, the number of extra family members or translation pages).
- Signing records: your consent to sign electronically, your typed name, the date, your drawn signature, your language, your browser type (user agent), and the time you signed. Our signing records do not include your IP address.
- Documents and answers you give us to prepare your forms or translations. These can include identity documents and personal, family, and immigration details, including about family members in your order.
- Payment information: payments are handled by Stripe. We receive payment confirmation details, such as the amount, your email, and your order reference. We never see or store your full card number.
- Messages: emails you send us and our replies.
- Technical data: our hosting provider, Cloudflare, processes technical data such as IP address, browser type, and pages requested to deliver and protect our site.
2. Cookies and tracking
Our site does not use analytics, advertising, or tracking cookies or pixels. No third party collects information about your online activity over time and across different websites through our site. Stripe's payment page is run by Stripe and is covered by Stripe's own privacy policy.
3. How we use information
- To prepare your documents and translations
- To fill in, sign, store, and email your Disclosure and Service Contract
- To process payments and give you your receipt
- To answer your questions
- To keep our site working and secure
- To meet legal obligations, including Nevada's rules for document preparation services (NRS Chapter 240A)
We do not give legal advice. Our messages are for document preparation and customer service only.
4. Sharing and disclosure
We never sell your personal information. We share it only with:
| Who | Why |
|---|---|
| Stripe | Payment processing |
| Google (Google Workspace: Gmail, Google Drive, Apps Script) | Email, e-signing, and secure storage and delivery of documents |
| Cloudflare | Website hosting and security |
| Nevada Secretary of State, Attorney General, or law enforcement | A copy of your file, when you sign a written authorization, as NRS 240A.220 requires |
| Legal authorities | When required by law, such as a subpoena or court order, or to protect our rights |
We do not file your documents with USCIS or any other agency. Your documents go to an agency only when you file them.
5. Sending us documents
Please do not email sensitive documents or Social Security numbers when you first contact us. We share and deliver documents through Google Drive with restricted access, not by public link.
6. Data retention
We keep a copy of every document we prepare for you for 3 years after our last service for you, as Nevada law requires (NRS 240A.220), or longer if another law requires it. When records are no longer needed, we destroy them completely and confidentially, unless you asked us to give the documents to you.
7. Security
Our site uses HTTPS. Your records are stored in Google Workspace, with access limited to Doculisto and, for your own files, to you. Payments are handled by Stripe. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Your choices and rights
- Review or correct your information: email [email protected] to ask for a copy of your documents or to correct your information. We may need to confirm your identity. We must keep some records under Nevada law even if you ask us to delete them.
- Do not sell: we do not sell personal information. You can still send a request not to sell your information to [email protected]. We will respond within the time Nevada law requires (NRS 603A.345).
- Marketing: we do not send promotional emails. You will receive service-related emails only.
9. Children's privacy
Our services are for adults 18 and older. We do not knowingly collect information directly from children. A family order may include information about a customer's family members, including children, which the adult customer gives us.
10. Changes to this policy
We may update this Privacy Policy. We will post changes on this page with a new effective date. Using our site after a change means you accept the updated policy.
11. Contact
Doculisto (Cheyenne Strategies LLC)
Email: [email protected]
Mail: 2449 N Tenaya Way #33471, Las Vegas, NV 89133